Question 1

Who are we?

Accepted Answer

Rented offers a simple and sustainable way to rent the items you need—from sports gear and electronics to household essentials. Why buy things you only use occasionally? Save money and reduce your environmental impact at the same time.For businesses, we provide a modern benefit program that supports sustainability while boosting employee satisfaction. Simply register your company on our platform and unlock the power of flexible rentals as a corporate benefit.

Question 2

How Rented works?

Accepted Answer

Browse and choose what you need:Explore our catalog, pick the product you're looking for, and select your rental period.Place your order:Ordering is quick and easy, directly within our app.Receive your order:We’ll ship the product straight to your designated address.Enjoy a flexible subscription:The product remains at your disposal until you decide to end your subscription. For example, with our "3+ months" plan, the service automatically continues after the third month until you decide to cancel.

Question 3

What happens if the rented item is damaged or lost during the rental period?

Accepted Answer

We understand that normal wear and tear can happen. For minor damage, insurance is included with every subscription. You can find details about coverage and potential costs in our Rental Agreement.In the event of loss or theft, the full replacement value (100%) of the item must be covered.

Question 4

When will my order be delivered?

Accepted Answer

We strive to deliver your products as quickly as possible. Depending on the circumstances, delivery typically takes between 3 and 10 business days.

Question 5

How do I return the product?

Accepted Answer

We will make sure you can either return the product at your nearest drop-off point or have a courier pick it up directly from your address.

Frequent Questions

Who are we?

How Rented works?

What happens if the rented item is damaged or lost during the rental period?

When will my order be delivered?

How do I return the product?